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Beginner
Fundamentals & Principles of Digital Transformation
A foundational course designed to explain the core concepts and principles of digital transformation and how to apply them within organizations to enhance performance, modernize services, and improve decision-making through technology.
Overview
The Fundamentals & Principles of Digital Transformation course provides a comprehensive understanding of digital transformation as a strategic organizational shift, not just the adoption of technology.
It focuses on redesigning processes, building digital culture, and enhancing customer and stakeholder experiences using data, digital systems, and automation.
The course is ideal for organizations, government entities, and business leaders aiming to thrive in the digital era.
It focuses on redesigning processes, building digital culture, and enhancing customer and stakeholder experiences using data, digital systems, and automation.
The course is ideal for organizations, government entities, and business leaders aiming to thrive in the digital era.
Learning Outcomes
- ✓ Understand the concept and importance of digital transformation
- ✓ Differentiate between digital transformation, automation, and digitization
- ✓ Identify key pillars of digital transformation
- ✓ Understand the role of data and technology in decision-making
- ✓ Assess organizational digital readiness
- ✓ Contribute to building a digital transformation roadmap
- ✓ Enhance customer and stakeholder experience
